Customer complaints | Penalty Box

The Penalty Box is a who's who of companies that prompt a member complaint and fail to respond. Angie's List attempts to mediate these disputes with our Complaint Resolution Process.
Company responds and agrees to your resolution.	Company responds, but doesn't agree to your terms.	Company doesn't respond or won't address your complaint.

Contractor an homeowner resolve estimate confusion

Homeowner claims company did not respond back after estimate confusion, but has resolved the problem.

Dishwasher warranty under debate

Appliance repair company's promise of warranty length under debate, along with alleged repair issues.

Roofing contractor accused of sub-par skylight work

Homeowner accuses roofing contractor of sub-par work on her leaking skylight.

Plumbing contractor allegedly threatens homeowner

Homeowner is allegedly threatened by plumbing company owner after she expresses her concerns over the company's work.

Remodeling company accused of causing water damage

Homeowner accuses remodeling company of causing water damage to her house because of shoddy work.

Lost wallet allegedly never returned by limo company

A customer loses wallet supposedly while in hired limo and has yet to have it returned.

Typo in real estate appraisal allegedly causes buyer hesitation

A homeowner selling his house claims that typos on the appraisal report caused hesitation for a buyer, eventually canceling the deal.

Moving company accused of broken promises

Moving company accused of breaking their promise on estimate given to homeowner.

Door company accused of improper finishing

Homeowner accuses door company of incorrectly finishing doors.

Paving company accused of shoddy seal coating

The day after having his driveway seal coated, a homeowner says the coating began to rub off. He requested the work be corrected, but hasn't heard back from the contractor.

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