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2009 > June > NATIONAL > Is air duct cleaning worth it?

Is air duct cleaning worth it?

Published on June 1, 2009

by Paul F. P. Pogue

Linda Wetzel of Shaker Heights, Ohio, says she was skeptical about air duct cleaning until a friend told her it had improved her allergies. “I figured common sense said, if there’s dust on the table, there has to be dust in the vents,” Wetzel says.

After hiring a highly rated cleaner she found on Angie's List, Wetzel was very pleased with the results. She says she noticed an immediate improvement in air quality - everyone in the house suffered fewer allergies afterward - and the entire HVAC system worked more efficiently.

"We used our air conditioner less in the summer because it had so much more airflow," she says. "And we used the heater less during an incredibly cold winter."

Despite such anecdotal experiences, there's no scientific evidence that regular duct cleaning improves air quality, according to a 1997 brochure published by the Environmental Protection Agency. Laureen Burton, senior scientist in the EPA Indoor Environments Division, says that while the document is more than a decade old, the science hasn't changed and the agency stands by its recommendations.

"Checking and changing filters, keeping systems maintained, having regular inspections, and ensuring moisture doesn't get in are more important," she says.

However, both EPA and the National Air Duct Cleaners Association – which represents more than 1,000 cleaning companies nationwide – agree that there's some value in the work.

Buck Sheppard, NADCA president and duct cleaner in Portland, Ore., says the association consulted on the EPA pamphlet and agrees with all but one of its findings. "Where we differ is on how often it should be done," he says.

The EPA does not recommend that air ducts be cleaned routinely, but only as needed - such as when mold, pests or excessive debris clutter the system. According to a recent online poll, 13 percent of Angie's List members have their ducts cleaned routinely, but 60 percent do so only if serious problems develop.

NADCA experts argue the need for cleaning depends on a variety of factors, including pets, smoking, recent renovations, local weather conditions and overall home cleanliness. Sheppard recommends cleaning them every three to five years. He says a good contractor will offer to do an inspection beforehand for a nominal charge, if any, to see if a cleaning is necessary.

NADCA executive director John Schulte says the organization's standards dictate that a cleaning doesn't just sweep the ducts, but addresses every component air passes over, including coils and the central system. The task involves at least a couple of workers, several hours and costly equipment, which is why it generally costs $400 or more, according to EPA and NADCA.

A thorough cleaning can yield long-term energy savings. Bob Baker and Ross Montgomery, who study air quality and energy efficiency for the American Society of Heating, Refrigerating and Air-Conditioning Engineers, say their research shows dirty coils and blowers in commercial buildings can cut efficiency by as much as 40 percent.

NADCA expects to complete its first residential energy efficiency study within the year. Sheppard calls duct cleaning an essential part of home maintenance, akin to mopping and vacuuming. "Because it's out of sight, people don't think about cleaning the system that delivers the air they breathe," he says.

EPA and NADCA agree that if you do hire someone to clean your air ducts, make sure they know what they're doing - a poor job is worse than no cleaning at all, as it can kick up particles or even break portions of the HVAC system. EPA recommends all duct cleaners follow NADCA standards.

Customers can look up NADCA members at nadca.com. Member companies must keep at least one technician on staff who has passed a NADCA test.

Tom Bergendahl of Wakefield, Mass., wishes he'd hired a reputable service to clean his air ducts instead of a local company that has since gone out of business. "Duct cleaning is a fragile operation, and if you don't do it right, you can damage the system," he says. "They completely wrecked the motor."

The company eventually paid to repair the damage, but Bergendahl still doesn't feel the work improved air quality or energy efficiency. "Why did I even bother?" he asks.

Despite Bergendahl's experience, Sheppard says NADCA's certification standards, developed in 1992, have improved the situation. "A lot of [service companies] weren't going about it the correct way," he says.

Other organizations have also established guidelines. The EPA's brochure available online provides a post-cleaning checklist, and in 2007, the Air Conditioning Contractors of America published criteria for HVAC service providers.

While none of the groups claim health benefits from clean ducts, many Angie's List members report an improvement. "I haven't woken up stuffy or congested since," says Margaret Hopkins of Glen Ellyn, Ill. "After the cleaning, my home smelled better and there was less dust on my furniture."

Experts say research on the health benefits of residential duct cleaning is still in its infancy. Glenn Fellman, the Indoor Air Quality Association's executive director, says that despite the lack of scientific data, he's seen and heard much common-sense evidence of improved air quality.

"This is the heart and circulatory system of your house," Fellman says. "If any of it is gunked up with dust or mold, the core system isn't going to function correctly."

Ultimately, the decision to clean air ducts comes down to a homeowner's own judgment. "Get a screwdriver, open up the register and look in there yourself," Schulte says. "Most can make up their mind at that point."

Read Angie's column to learn more about air duct cleaning.


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David Dilts
As an ex-Industrial Hygienist with OSHA, and current manager of a carpet cleaning company, we use a low moisture process that allows for drying within one hour, minimizing the potential for a great mold or bacteria media.

Thanks so much for this article.
6/30/2009 4:13:12 PM

Sherry FitzGibbon
This article was very good. It should be noted that the EPA building in Washington, DC, was cited years ago as one of the worst "sick building syndrome" buildings. Wish you had mentioned about having people's dryer vents cleaned since they can cause so many fires in homes. Most homeowners forget to check the air flow on the dryer vent. Our company, which cleans by NADCA standards, does both air ducts and dryer vents. Thanks again for keeping the public informed, especially regarding the cost of air duct cleaning...you get what you pay for...don't be fooled by the lowest cost out there. Frequently these are bait and switch companies or will keep adding on features they say a customer needs until the price is so high it's ridiculous.
6/30/2009 4:17:27 PM

Timothy Mozley
As one of the duct cleaners that do it right it disgusts me to hear the horror stories some of my past customers have had with the companies using scare tactics, bait and switch schemes, and just plain intimidation to make a fast buck. The Ductz franchise as a whole has gone behind other "duct cleaners" in the last year to the tune of almost three-quarters of a million dollars. All of this expense could have been avoided had the customers been able to do some background research before hiring. NADCA is a great organization and should be a minimum requirement for finding a duct cleaner. Other great questions include "How long does the service take?" (2 techs, 4-5 hours for a small house, 7-9+ hours for a two system house), "Do you clean the entire system including all trunk lines and the air handler (blower motor and evaporator coil)?", "How do you validate the job you have done?" (before and after picture reports work great). Beware of duct cleaners that say their process will solve all your air quality concerns. Duct cleaning is one of several steps to take to rid your home of unwanted dust, dirt, mold, and other allergens.

Great article! It can certainly lead to more discussion. I look forward to the results of NADCA's testing.
6/30/2009 9:07:06 PM

Giuliano Cuete
I am NADCA Certified Air Systems Cleaning Specialist. Over the year I have learned on simple answer to this questions: there air duct cleaners and there are pretenders. There will be no benefit at all if you use on the very cheap pretender because they will not really clean anything. On the other hand if you call a qualified air duct cleaner with a NADCA Certification you will, like 99% of my customers, report improvement with your respiratory problems, you will see less dust and the job will pay for itself with energy savings and repair prevention.
In fact, this is interesting, EVERY MEDICAL DOCTOR that has used it have been the first ones to report these benefits. I love doctors. They are most enthusiastic air duct cleaning customers and they give so many referrals.

Giuliano Cuete
NADCA ASCS Certified
7/1/2009 8:34:58 AM

Scott Meenen
I have repaired hundreds of systems. Too often I see a house where the ducts were allegedly cleaned, the blower and coils are caked with dirt taking several hours to clean. I call this fraud!
7/1/2009 2:55:05 PM

Larry Fried
We agree with our customers who tell us the allergies do not appear as bad after the ducts have been cleaned. Like all governmental agencies are always look to protect the people, they sometimes bend over the wrong way, and don't deal with reality of success.
7/14/2009 9:23:48 PM

Carolyn Christensen
Greetings from Mama Duck from Ductz of Greater Atlanta. These are some awesome comments and a few are from high quality duct cleaners that I personally know. After 19 years in this industry I agree that a government agency is not always up to date with their knowledge but won't admit it. If they were out in the field with our technicians every day they would upgrade their info. I get calls all the time where customers have been taken advantage of by "go and blow" companies. The customers don't know what they don't know but many are too lazy to do the research and are just looking for cheap. The industry has gotten a bad rap due to these con artists but the customer has to take some responsibility. I ask them why they would want to do business with a company who lies to them in print? Are they stupid or just cheap? Thankfully there are those of us in the industry who are working diligently to raise the bar on quality, protect the consumer and perform high quality work. At Ductz all our technicians are NADCA certified, trained by the best in the industry and know how to clean the entire system.
7/19/2009 2:19:16 PM

Leslie Lyons
First of all, I think it is great that there are many companies out there who look out for the customer and protect their interest. Secondly, I think it is also important that customers consider having their HVAC systems checked thoroughly before moving into a new home. I have heard a couple of horror stories where previous owners have not had the best housekeeping skills. Even when the appearance of the home seems it has been well kept, keep in mind that surface clean only goes so far. You can never tell what lies underneath.
8/20/2009 2:03:19 PM

Beverley Venit
I live in a loft ducts haven't been cleaned in 10yrs
8/22/2009 1:09:56 PM

Maria
I hired duct cleaning company out of "Service Magic" website. I did not realize the name of his company was Duck cleaning of Central Florida...that should have given me a hint.. The guy did a very poor, incomplete job, and ruined a closet full of clothes when he sprayed up to clean a vent instead of taking it down and cleaning it outside. He left me with more than 1/2 dirty vents and ducts, did not do the air handler in the garage and failed to fog the system. He spent 6 useless hours at my residence and now his insurance is denying coverage..very disappointed in Service Magic....
8/24/2009 12:35:39 PM

Nicholas
In reading through all this about duct cleaning, THE ONE preventative measure people need to realize is that a poorly installed HVAC system that is not sealed and air tight to ensure that ALL indoor air passes through a GOOD air filtration system IS THE best means of ensuring your ducts remain clean. Duct cleaning does not now and will NEVER improve an HVAC systems efficiency. Proper maintenance and installation are the key just as improper installation practices allow for dust infiltration into the duct system. I am a state licensed contractor in Texas, and unless people have their hvac system sealed and/or properly installed, duct cleaning is an absolute waste of money. My duct system is 12 years old as is as clean today as the day I installed the system with ductwork. SO before ANYONE jumps on the bandwagon of duct cleaning, get with your hvac professional FIRST.
8/25/2009 5:19:06 PM

John Frykman
A good air filter, replaced frequently, as well as a sealed system make duct cleaning a waste of time and money. I take the access plate off the furnace plenum and inspect the A-coil frequently. It is squeaky clean, invariably. Why? The air filter grabs 99% of the dust and airborne particles, hair, etc., before it reaches the coil.

Save your money.
9/2/2009 9:48:28 AM

Climate Doctors
I agree that good filtration and a sealed system will prevent the need for duct cleaning. However, when we do get called it is because the duct work has reached a noticeable state of restriction or dust or the homeowner is hyper-sensitive to these pollutants in their home. Most of the time we find that no filter or a cheap (99 cent) filter is being used or they have serious duct leaks in the system. If you are hiring a cleaner make sure they are using professional cleaning equipment which will consist of a rotating brush system and a vacuum source. Be highly skeptical of the contractor with no branded system or the guy who shows up with just chimney brushes and a shop vac. He will not be able to reach around all the corners or all the runs in your system and he will be taking your money for a superficial cleaning at best. Only trust a company that offers VIDEO inspection and more importantly.... a contractor who repairs, installs and seals ducts if a problem is discovered or heaven forbid, created. Good luck and get your ducts sealed if you do have a leak! It is one of the greatest energy losses to a home other than being poorly insulated.
9/5/2009 12:18:43 PM

BigFish
This is an interesting article, I am in the air duct cleaning business and have a background in HVAC and the posts by John F. and Nicholas made me want to explain a few things that can help homeowners.

1. The a-coil is not always clean in furnaces, and those that look clean usually are not.

2. I would bet a considerable amount of money that if I were to inspect 12 year old duct work at Nicolas's home, it would have a considerable amount of dust, debris and buildup. No furnace has the capability to filter heavy dirt and dust particles, and settles into the return air duct recirculating the same dust over and over.

You cannot tell me that a furnace will not run better when the blower motor is clean and runs with less restriction from consistently clogged filters.
9/12/2009 1:01:44 PM

John
I’m a heating and air conditioning contractor. I’ve been in the trade for over 15 years. I’ve witnessed numerous duct cleaning projects and talked with many duct cleaners. Duct cleaning as it’s usually promoted is a fraud. Most duct cleaners claim to deliver cleaner air. They deliver exactly the opposite. The studies on duct cleaning prove it, including a May 1998 study sponsored by NADCA and the EPA! The stories are compelling, but they can come up with stories that “prove” anything they want. Internet searches are dominated by results from those who are paid to tell you that duct cleaning is worthwhile. Search a little more and you’ll find the truth.
9/12/2009 6:28:12 PM

Reed
I replaced all the ducts but the trunks in my 1969 home when I replaced the horizontal furnace under the house with a gas pack. I got advice from a friend who was an HVAC contractor. I was surprised to find the trunks and other ducts very clean. I replaced the individual runs with flex primarily for the insulation. I wrapped the trunks with insulation also.

I had been told by several duct cleaners that there was no question I needed their services. My licensed HVAC friend said duct cleaning was a scam.

I have been disapointed that Angies List magazine, in a previous article, didn't mention the EPA recommendations. The same magazine issue had discount coupons from duct cleaners. Left a bad taste in my mouth.
9/18/2009 12:11:10 PM

Mike Taylor
I am just a homeowner and have absolutely no qualifications, but it seems pretty logical to me that a good cleaning every once in a while is just a good practice. It just seems like too vital of a component in a vital system to never clean.
10/6/2009 2:09:32 PM

Tyler Dockery
You'd be surprised how many HVAC companies don't even have websites. How accountable can we think they are, when a phone number can be changed at the drop of a hat? I'm not hiring one without a website. Never again.
10/6/2009 10:06:29 PM

Eddy Frisk
The key to the continued and efficient operation of your heating and cooling system is periodic maintenance. Cleaning the air duct vent system, and servicing you heating and cooling equipment will keep the system operating at its peak performance. Air ducts are cleaned for two reasons. One: to prevent debris from entering furnace and air conditioning components. Two: to prevent debris from cycling through the home. The air duct cleaning contractor needs to employ cleaning methods which successfully removes debris, and ensures that debris does not enter the occupied space. Most contractors can verify the results of the cleaning through video or pictures.
10/14/2009 1:55:48 PM

Terry Thrower
Hi all, please clean you ducts there is to much dust everywhere, and people with allergies will suffer the most, We live in homes that are full of dust everything produces dust, well not everything but paper carpet furniture etc.. the data speaks for itself. Terry AZ
11/7/2009 11:13:52 AM

Carlo Olcese
I am NADCA Certified Air Systems Cleaning Specialist. Over the years I have learned on simple answer to this questions: there air duct cleaners and there are pretenders. There will be no benefit at all if you use on the very cheap pretender because they will not really clean anything. On the other hand if you call a qualified air duct cleaner with a NADCA Certification you will, like 99% of my customers, report improvement with your respiratory problems, you will see less dust and the job will pay for itself with energy savings and repair prevention.
1/15/2010 12:48:10 PM

Duct Cleaning Services
Before you choose any duct cleaning service provider, interview as many service providers as you can. Ensure that the service provider is certified by the National Air Duct Cleaners Association or NADCA. Make sure that they hold a good standing in the Better Business Bureau and have all the necessary certifications and license. Be clear about their terms of service. Make sure they have the right equipment to do the job. It is best to go for a company that has been tried and tested successfully by any of your acquaintances or opt for a service provider that has been in the business for quite some time.
1/30/2010 1:27:45 AM

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