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2009 > December

Window blinds recalled after kids strangle

Recall affects about 50 million Roman-style shades and roll-up blind nationwide. In the past three years, eight children have died after becoming entangled in these window coverings' cords.

Carpet cleaning experience disappoints Chicago homeowner

Despite the contractor being cooperative and polite, homeowner claims he failed to remove carpet stains and didn't clean his bedroom rug as agreed. The carpet cleaner offers a rebuttal.

Concrete contractor addresses Brookfield homeowner's complaint

While the initial concrete work pleased the homeowner, her feelings turned when her newly resurfaced steps began to crumble. Contractor explains why the concrete began to crack.

Chicago painter accused of taking payment, doing no work

Homeowner hired a painting contractor based on past good service, but claims he accepted her payment without completing any work. She says he hasn't responded to calls, emails or a letter from her attorneys.

Portland painting crew praised for attention to detail

Homeowner hires Portland painting crew for a large project. He was please with the entire process, especially the extra care they used during preparation and cleanup.

Homeowner dissatisfied with Chicago remodeling project

Homeowner hires a remodeling company to update the exterior of her home. She says they delivered materials for the project, but removed them after receiving her down payment. The project is delayed and incomplete.

Seattle remodeling company transforms kitchen into 'modern oasis'

Homeowner heaps praise on Seattle kitchen remodeling company for the updates they made to her kitchen.

Seattle homeowner saves money with TV repair

Homeowner praises Seattle TV repair company for fixing his busted flat-screen rather than trying to sell him a new one.

Washington, D.C., electrician works efficiently, cleanly

Homeowner hires Washington, D.C., electrical company to install a new outlet in her home. She says they took care not to dirty her carpet and got the job done in the time alloted.

Milwaukee homeowner raves about new flooring

Homeowner hires Milwaukee flooring company to replace her slate floor with a marble inlay. She says the installer worked hard, kept the area clean and did a great job.

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