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Tinted auto windows a safey concern for Columbus police

It's against the law in Ohio to sell a car with illegal tint or to install it, but some auto body service shops are still doing it. However, enforcement of this law is spotty.

Customer seeks refund from Portland chimney repair service

Homeowner discovers the damper to his chimney is broken and gets an estimate for a Portland chimney repair service. The estimate for the part is more expensive than what homeowner finds it for online.

Milwaukee auto sales person full of empty promises

Homeowner buys a new car from a Milwaukee auto dealership with the promise of $1000 in gas and grocery vouchers as well as an extended warranty. Homeowner says the vouchers are no longer accepted and that he hasn't’t received the warranty paperwork.

Chicago remodeling company abandons project, keeps cash

Homeowner hires a Chicago remodeling company to update her bathroom and is told she can pay as they go. Now the project is over budget and incomplete. She wants them to finish the project.

Boston auto repair company accused of bait and switch

Homeowner brings car into Boston auto repair shop to get an inspection sticker and claims the shop told him he needed unnecessary repair. The repair shop disputes his claim.

Best and worst contractors of 2007 | Columbus

In addition to our nationwide list of the Best and Worst, we selected a few exemplary — and not-so-exemplary — service contractors from the Columbus area.

Minneapolis moving company fails to respond to complaint

A Minneapolis-area homeowner wants a moving company to reimburse her for damages that occurred to an antique piece during a move.

Tampa HVAC company can't fix unit, charges homeowner anyway

A Tampa-area homeowner wants the HVAC company that installed his A/C unit to get it working properly with no additional charges.

Seattle pest control company misrepresents cost

A Seattle-area homeowner says a pest control company misrepresented the cost details and now wants out of his contract.

Milwaukee auto repair needs second opinion

A Milwaukee homeowner wants a refund for auto work he says didn't solve the problem.

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